Great Prices Great Quality!
Refunds & Replacements
We will refund or replace items that arrived damaged or items with quality issues.
To support this, we ask that you provide photographs using a clear well-lit white background, where possible. This step can help us quickly identify your issue to provide a speedy resolution.
All refunds provided will appear back in your account within 1-5 working days.
Returns
If you are dissatisfied with your purchase you may be eligible to return your item(s) for a refund.
We generally accept returns but there are some we will not accept due to health and hygiene concerns, if the product was personalised and if 30 days have passed.
Our address is on our contacts page at the bottom of this website. We suggest using a tracked service to prevent any loss or complications. Postage costs are paid by the returnee. Accepted returns will result in a refund paid within 1-5 working days.
Please direct all enquiries to support@jewelmart.co.uk
We reserve the right to refuse any refund for any reason.
Deliveries
How much does delivery cost?
UK delivery: £2.99
EU delivery: £5.99
Rest of the world £6.99
Deliveries
Deliveries take 3-5 working days excluding public holidays
Generally Monday - Saturday 7am to 6pm
Deliveries take 5-7 working days excluding public holidays
Deliveries take 7-9 working days excluding public holidays